PSPusat Sihat

Privacy Policy

Last updated: 26 July 2026

This policy explains how Pusat Sihat (Bekam & Akupunktur) HQ collects, uses and protects your personal information, in line with Malaysia's Personal Data Protection Act 2010 (PDPA).

1. Information We Collect

We only collect information you voluntarily provide — for example your name, phone/WhatsApp number, and a brief description of your health concern, when you contact us via the form on this site, WhatsApp, phone or social media.

This website does not use any login system, user accounts, or marketing tracking cookies for public visitors.

2. Contact Form & WhatsApp

The form on our Contact page does NOT send or store your data on our servers. It only assembles what you type into a pre-filled message, then opens WhatsApp for you to send directly to us yourself.

Messages you send via WhatsApp are also subject to WhatsApp/Meta's own Privacy Policy, in addition to this policy.

3. How We Use Your Information

Information we receive (via WhatsApp, phone, or email) is used solely to respond to inquiries, arrange appointments, and provide the service you requested.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Sharing of Information

We do not share your personal information with any outside party, except where required by law or relevant authorities.

5. Data Security

We take reasonable steps to protect information we receive from unauthorised access. However, no method of transmission over the internet or WhatsApp is 100% secure, and we cannot guarantee absolute security.

6. Your Rights Under the PDPA

You have the right to access, correct, or request that we delete personal information we hold about you. To make such a request, please contact us at pusatsihathq@gmail.com.

7. Children

This site is not specifically directed at children under 18. If a parent/guardian contacts us on behalf of a minor, that information is considered provided with parental/guardian consent.

8. Changes to This Policy

We may update this privacy policy from time to time. The latest update date is shown at the top of this page.

9. Contact Us

If you have any questions about this privacy policy, please contact us at pusatsihathq@gmail.com or via WhatsApp.

WhatsApp Us